Talktown Privacy Policy

RC Hotels (Pte) Ltd is committed to protecting the personal data and privacy of our employees. This privacy policy explains how we collect, use, and protect your personal information when you use our in-house employee app, developed to support internal communication, engagement, and access to HR and operational information.

1. Who We Are

This app is managed by RC Hotels (Pte) Ltd. As the data controller, RC Hotels (Pte) Ltd is responsible for the collection and processing of your data via this application.

2. Data We Collect

We only collect personal data that is strictly necessary to provide you with the services and features of the app, including:

• Profile Information: Name, staff ID, department, work email (or user’s email if provided by user)
• Usage Data: Pages accessed, app feature usage, and session duration
• Communications Data: Information submitted through feedback forms or surveys
• Device Information: IP address, operating system, device type, browser

3. Why We Collect Your Data

We process your data for the following legitimate purposes:

• To personalise content and updates relevant to your role and/or department
• To provide access to hotel updates, HR documents, and hotel’s initiatives
• To support employee engagement and participation in hotel’s initiatives
• To improve app functionality and user experience
• To monitor and maintain IT security

4. How Your Data Is Stored and Protected

We follow strict internal controls:

• Data is stored securely on encrypted servers
• Access is restricted to authorised personnel only
• Regular audits and updates ensure the integrity and confidentiality of data

5. Sharing Your Data

Your data will not be sold or shared with third parties. It may be shared with approved vendors strictly for the operation of this app (e.g. app hosting providers), and always under appropriate data protection agreements.

6. Your Rights

As an employee, you have the right to:

• Access your data
• Request correction or deletion of your data
• Object to processing in certain situations
• Lodge a complaint with the Data Protection Officer or local data protection authority

To exercise these rights, contact us at: Farhan.Azahari@Fairmont.com

7. Cookies and Tracking

This app does not use cookies for advertising or commercial tracking. Usage analytics are collected only to help improve the app’s performance and user experience.

8. Changes to This Policy

We may update this policy to reflect changes in legal or operational requirements. Updates will be communicated in-app and remain available on this page.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

Farhan Azahari, Data Protection Officer
Email: Farhan.Azahari@Fairmont.com

Last updated: 9 July 2025