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80 Bras Basah Road, Singapore  |  singapore@fairmont.com

App-Free Contactless Check-In and Check-Out

Posted: July 14, 2020
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Enjoy the convenience of pre-arrival registration for your next stay at Fairmont Singapore. Click on image to view video.

As the world adapts to a new normal brought on by the COVID-19 pandemic, and the local hospitality industry starts to resume business operations, we are stepping out with another leading initiative among hotels in Singapore – an easy, safe and touchless solution that will offer guests the convenience, assurance and peace of mind to check in and out of the hotel with minimal physical contact and interaction.

App-Free Contactless Check-In and Check-Out at Fairmont Singapore
Scan QR Code on arrival to collect room key

With this new digital solution, guests are able to register and check-in prior to arrival, and check-out via the web or on their mobile device through the simple use of a QR code and with easy to follow step-by-step instructions; without the hassle of having to download any applications. You can also customise your stay with different hotel offerings, make payment online, save time and more importantly minimise face-to-face engagement to protect your own well-being.

In addition to the contactless check-in and check-out solution, we are also working on providing guests with a touchless and safe experience at each possible touch point in the guest journey. These include providing guests with all the information they need on their phones, including room key; guest service information in-room; menus; payment at table; and Concierge information. In time to come, printed information may be completely done away with, which is a big and positive contribution towards sustainability as well.

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Also featured on:
TravelMole
CNA Luxury
The Straits Times 
Travel Daily Asia



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